Shipping policy


Shipping Policy – Luxfinds

 

Thank you for visiting and shopping at Luxfindsonline.At Luxfinds, we’re committed to delivering your favourite finds quickly, safely, and hassle-free. Here’s everything you need to know about our shipping process.

 

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Order Processing

 


We process orders within 1–3 business days (Monday–Friday, excluding public holidays).


Once your order is confirmed, you’ll receive an email update. When your order ships, we’ll send you a tracking link so you can follow it every step of the way.

 


 

 

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Shipping Time & Delivery

 

SHIPPING TIMEFRAMES:

United States:
— Standard: 7–14 business days
— Express: 5–8 business days

Australia:
— Standard: 10–18 business days
— Express: 7–12 business days

All orders include free tracking.
You will receive your tracking number 
within 2–3 business days of ordering.

Worldwide Standard Shipping: 7–20 business days

 


💡 Please note: Delivery times may vary depending on your location, customs clearance, and peak periods.

 

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Shipping Costs

Free Shipping Worldwide

 

Order Tracking

Once your order ships, you’ll receive a tracking number via email.

           Tracking becomes active within 24–48 hours

           You can track your order anytime using the link provided

 

 


 

 

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Customs, Duties & Taxes

 


For international orders:

 

  • Customs duties, taxes, and import fees (if any) are the responsibility of the customer

  • Luxfinds is not responsible for delays caused by customs

 

 


 

 

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Delays & Unexpected Issues

 


While we do our best to deliver on time, delays may happen due to:

 

  • High order volumes

  • Customs processing

  • Carrier delays

 


If your order is significantly delayed, we’ll notify you via email.

 


 

 

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Damaged or Lost Packages

 


We take great care in packaging your order, but if something goes wrong:

 

  • If your item arrives damaged, please contact the shipping carrier to file a claim

  • Keep all packaging and damaged items as evidence

 


If you need help, feel free to reach out — we’re here for you 💬

 


 

 

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Need Help?

 


Our support team is always ready to assist you.


📧 Email: ask@luxfindsonline.com

 

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Why Shop with Luxfinds?

 


✔ Carefully selected trending products

✔ Secure checkout & trusted payments

✔ Dedicated customer support

✔ Worldwide delivery